Job Summary: We are seeking an experienced IT Engineer to join our team at Hays Technology. The successful candidate will provide 1st-3rd line support to users across the business, lead on infrastructure improvements, implementations, and upgrades.
Key Responsibilities:
• Providing 1st-3rd line support
• Installing, configuring, and maintaining hardware and software
• Ensuring optimal functionality of servers, networks, and systems
• Monitoring firewalls, antivirus, and upholding data standards
• End-user support, including accounts, permissions, and passwords
• Project work, including upgrades and new technology implementations
• Vendor management, including procurement, repairs, and service agreements
Requirements:
• Minimum 3 years' experience in an IT Engineer role
• Experience providing 1st-3rd line support
• Successful execution of upgrade and implementation projects
• Proficiency in Windows Server, Active Directory, O 365, and MDM
• Knowledge of Cisco networking and firewalls
• Strong communication skills
• Passion for technology and knowledge of new solutions
What We Offer:
• Salary of £40,000-45,000
• Office hours, Monday to Friday, 39 hours per week
• 25 days' holiday, plus bank holidays, and the option to buy more
• Employee assistance program
• Various community and charity opportunities
• Pension contribution
• Career opportunity to progress