Royal United Hospitals Bath NHS Foundation Trust
We are looking for a proactive, friendly and enthusiastic new colleague to join our friendly team of Medical Secretaries in the ENT Department at the Royal United Hospital in Bath. We currently have a part-time role available with opportunities to work flexibly. You will be a key part of our administrative team and will provide comprehensive secretarial support to the ENT Services as well as general administrative support to the specialty.
Main duties of the job
1. To provide full comprehensive medical support to the ENT Directorate.
2. To provide a central point of communication for patients and staff.
About us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing.
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Experience
* Knowledge & previous experience of working in the NHS or similar patient focused environment.
* Able to demonstrate good computer, literacy and admin skills.
* Educated to GCSE level.
* Minimum of 1 year in a secretarial role.
* Medical Secretarial qualifications or experience.
* Knowledge of NHS systems, Millennium etc.
Communication Skills
* Able to communicate effectively verbally and in writing to patients and staff at a range of levels, including on the telephone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Royal United Hospitals Bath NHS Foundation Trust
Support Specialty Manager ENT Department
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