About the role
At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. That's why at Tesco, we always welcome a conversation about flexible working.
The Product Analytics and Experimentation team sits within the Data & Analytics directorate in the Technology department. Our mission is to deliver insightful and actionable data through reporting, analysis, and experimentation; with a focus on establishing best-practice processes and enabling data-driven decision making across all supported product teams. The Tesco Groceries & Clubcard app and store self-checkout tills are amongst the digital products supported by our team.
We need people who share our ambition to deliver for our customers; passionate and confident individuals willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.
If that sounds exciting then we'd love to hear from you.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role's key responsibilities:
* Owning Voice of Customer data across the Analytics and Experimentation team. Ensuring that this data is collected, reported and analysed correctly.
* Executing end-to-end analysis: gathering and shaping requirements; defining success metrics; identifying and validating sources of data; delivering insights.
* Using data from multiple sources to identify trends and answering business questions.
* Guiding, training and mentoring others.
* Using models, advanced analytics and statistical techniques to serve the purpose of the business.
* Proactively identifying data quality improvements.
* Following our Business Code of Conduct and always acting with integrity.
You will need
You'll need to have demonstrated experience of:
* Working effectively with multi-disciplinary teams.
* Excellent verbal and written communication skills.
* Several years of experience in analytics or insight positions.
* University degree of 2:1 or higher in a quantitative discipline.
* Expert knowledge of Voice of Customer methodologies.
* Advanced use of digital analytics tools.
* Expert level data analysis skillset.
What's in it for you
We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work:
* Annual bonus scheme of up to 20% of base salary
* Holiday starting at 25 days plus a personal day
* Private medical insurance
* 26 weeks maternity and adoption leave at full pay
* Free 24/7 virtual GP service
About us
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Diversity, equity and inclusion (DE&I) at Tesco means that we want you to feel represented and that you can be yourself at work.
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