Are you passionate about providing exceptional service in a vibrant and beautiful setting? Riverside Bar & Restaurant is seeking a friendly and enthusiastic Front of House Team Member to join our team. Located by the scenic riverside, we offer a relaxed atmosphere with a focus on great food, drinks, and top-notch customer service. If you love making guests feel welcome and enjoy working in a fast-paced, rewarding environment, this is the role for you!
MAIN RESPONSIBILITIES:
1. Welcome guests and residents in a polite and friendly manner.
2. To be multi-functional working in all areas of the venue such as Bar, Restaurant, Conference or Event.
3. Consistently demonstrating a high level of customer service; serving all customers, taking orders, making recommendations.
4. Prompt service and accurate use of Epos and PDQs.
5. Pride in maintaining standards of cleanliness and food/drink safety.
6. Setting up and serving at events.
7. Carry out any other ad-hoc duties or reasonable management requests when required.
8. Maintain the highest standards of hygiene in accordance with Health & Safety & Food Safety Policies.
QUALIFICATIONS & EXPERIENCE:
1. Previous experience working within the hospitality industry advantageous, but not essential.
SKILLS:
1. Excellent communication & customer service skills.
2. Ability to multi-task in a busy environment, keeping a calm head when under pressure.
3. Able to work on one’s own initiative and as part of a team.
4. Ability to follow instructions.
BENEFITS:
1. Company pension.
2. 20% discount on food and beverages at the Riverside Bar & Restaurant.
3. 20% discount on Avon Park Holidays.
4. Rewards Platform offering money savings.
5. Employee of the month rewards program.
6. Employee Assistance Program.
7. Free parking.
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