Summary
Landywood Stores have a great opportunity available for an apprentice to join their well-established team as a Level 2 Retail apprentice. You will be serving customers, replenishing stock, and handling orders.
Wage
£13,312 a year
Hourly rate will be increased once after 3 months depending on performance
Training course
Retailer (level 2)
Hours
Shifts 8am - 6pm; days to be confirmed.
40 hours a week
Possible start date
Sunday 9 March
Duration
1 year
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties include:
* Serve customers
* Replenish stock
* Order stock
* Tidy shelves
* Work on till
Where you’ll work
30 GORSEY LANE
GREAT WYRLEY
WALSALL
WS6 6JA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
STAFF SELECT LTD
Your training course
Retailer (level 2)
Equal to GCSE
Course contents
* Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
* Serve customers in line with brand standards, legislation, business procedures and the values of the business.
* Provide a retail service that balances the customers’ needs with additional linked products and services.
* Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
* Promote seasonal or local offers through in-store or online promotions.
* Identify situations that may damage business reputation in line with company policy and escalate as required.
* Maintain good merchandising to meet the needs of the business whilst ensuring safety.
* Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
* Use technology and applications to support sales and service ensuring that maintenance issues are reported.
* Support team and colleague development through buddying and/or coaching.
* Comply with regulations and legislation relevant to their role and business.
* Contribute to continuous improvement activities which focus on improving sustainability within the business.
* Handle complaints within remit or escalate as appropriate.
* Support sales across a range of promotional events throughout the calendar year.
* Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
* Serve customers in line with brand standards, legislation, business procedures and the values of the business.
* Provide a retail service that balances the customers’ needs with additional linked products and services.
* Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
* Promote seasonal or local offers through in-store or online promotions.
* Identify situations that may damage business reputation in line with company policy and escalate as required.
* Maintain good merchandising to meet the needs of the business whilst ensuring safety.
* Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
* Use technology and applications to support sales and service ensuring that maintenance issues are reported.
* Support team and colleague development through buddying and/or coaching.
* Comply with regulations and legislation relevant to their role and business.
* Contribute to continuous improvement activities which focus on improving sustainability within the business.
* Handle complaints within remit or escalate as appropriate.
* Support sales across a range of promotional events throughout the calendar year.
Your training plan
* Level 2 Retailer Apprenticeship Standard
* Functional Skills Level 2 in English and maths (if required)
20% off the job training
Requirements
Essential qualifications
GCSE or equivalent in:
* Maths/English (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Number skills
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
* Physical fitness
Other requirements
Must live local and be able to work on a rota basis on shifts Some weekends will be included. Hourly rate will be increased after 3 months if performing well within role