This job is an exciting opportunity for a fluent German speaker with English to join a friendly, growing company in Poole, Dorset and learn various online customer support and marketing skills.
* Full Time or Part Time
* £25K – £28k depending on experience
* Quarterly target-related bonus of 5% of salary and Christmas bonus
* Start Date: Flexible
* Location Mathmos Factory (free parking on site)
The Role:
* Customer service – Responding to incoming customer service enquiries and reviews via email, telephone, and social media as part of the e-commerce team.
* Other office, sales and eCommerce tasks as required.
* Translations and content management – editing, optimising and posting content on our websites, Amazon, Social Media, email, etc.
* An opportunity to learn or enhance your eCommerce skills and grow as part of an international team.
You:
* Have excellent spoken and written English.
* Have excellent spoken and written German, ideally a native speaker.
* Have good keyboard skills and are IT literate.
* Are a team player and are happy to pitch in where required.
* You can reliably commute to the Poole factory all or some of the time.
* Customer service experience would be an advantage.
* Digital marketing skills would also be an advantage.
Location:
You will work with the International team based in the lava lamp factory and headquarters in Poole, near Holes Bay. We have free car and bike parking on-site and are within walking distance from Poole railway station.