Join Cotteswold Dairy A Proud Family Business Since 1938 Location: Tewkesbury Hours: 40 hours per week Department: Technical Reports to: Operations Director Responsible for: Laboratory Manager, Quality Technician, Farm Liaison Officer AtCotteswold Dairy, we are passionate about supporting local farmers, delivering high-quality dairy products, and providing exceptional customer service. As a family-owned business, we take pride in our commitment to sustainability, responsibility, and teamwork. About the Role We are looking for a Technical Manager to lead our Technical Department, ensuring food safety, quality assurance, and legal compliance across our operations. You will be responsible for driving quality standards, managing laboratory quality control, liaising with farms, and providing training in food safety. Key Responsibilities Lead Quality Assurance operations and compliance initiatives To provide strategic leadership in the continuous improvement of food safety, technical compliance and culture development. Develop, maintain, and audit food safety systems (HACCP) Ensure BRC certification and manage external & customer audits Provide technical support for new product development (NPD) Investigate and resolve customer complaints, driving continuous improvement Oversee laboratory operations, ensuring high standards are maintained Manage and develop the Technical Team, including the Laboratory Manager, Quality Technician, and Farm Liaison Officer What Were Looking For Degree/HNDin a food-related subject Experience in FMCGand working withBRC standards Previous management and leadership experience Internal & externalauditing experience Strongfood safety & HACCP knowledge(minimum Level 3) Excellent problem-solving and communication skills Ability to workindependentlywithgreat attention to detail Experience in thedairy/food industryis highly desirable Proficiency inMicrosoft Office Why Join Us? Be part of a responsible and sustainable dairy community Work in a supportive, family-run business that values teamwork Play a key role in maintaining and improving our high-quality standards Ongoing professional development and training opportunities If you have the passion, expertise, and leadership skills to make a difference, wed love to hear from you. About The Company Established in 1938, Cotteswold Dairy is one of the UKs leading independent family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products and first class customer service, adhering to the core values of the business. Team Cotteswold: At Cotteswold Dairy we recognise that we will achieve far greater success working as a team, with empathetic people management and valuing each other, our staff and our customers.The aim of Team Cotteswold is to give a disciplined and determined effort to value everyone and everything and as a consequence make the Company the first preference for employees and customers alike over the long term. The Team Cotteswold Purpose: Being at the heart of a responsible and sustainable dairy community Benefits: Competitive salary with opportunities for growth and advancement. 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service. Refer-a-friend bonus scheme (up to £500). Cycle to work scheme. Discounted products and delivery options. Enhanced Aviva pension scheme available to Managers. Health and wellbeing support through Simply Health. ADZN1_UKTJ