RAC have an excitingopportunityfor aNight Incident Advisor to join ourDAFaid Control Centrebased in our iconic Bescot office, Walsall.
As a Night Incident Advisor you will playan important integral role in theefficient operationof the DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspirational service whilst meeting customer demands. By the provision of a responsive, consistent, and high-quality telephone service that delights Customers. Working continually to improve the quality of service delivered -Objective of our customers is DAFaid 1st Priority.
Salary is£23,795.20per year plus an additional Night Allowance of £4112.63 (once your training period is successfully completed)
Shifts are on arolling4-ON 4-OFF basis starting at 7pm and finishing at 6am
|Pro rata 40 Hours per week.
Key Accountabilities
1. To play an important integral role in the efficientoperation withinthe DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspir...