We are seeking 6 dedicated Recycling Support Officers to engage directly with residents, initially ensuring a smooth transition to the new waste collection system.
In This Role, You Will
* Work on-site in communities, providing face-to-face support and guidance on recycling practices.
* Educate residents on correct waste disposal to minimise contamination and improve recycling rates.
* Monitor and report on waste collection issues, identifying areas for improvement.
* Support the rollout of government-driven waste management changes, ensuring compliance with new regulations.
* Act as the first point of contact for waste-related enquiries, helping to resolve concerns and reduce complaints.
Why This Role is Important
* Ensure residents understand and comply with the new collection system.
* Improve recycling participation and reduce contamination through direct engagement.
* Minimise public complaints and dissatisfaction by addressing concerns proactively.
* Support the Council’s statutory obligations, ensuring effective waste management practices are followed.
Essential Requirements
To be successful in this role, you will need:
* Good standard of education to GCSE and A level equivalent, particularly in English and Mathematics.
* Experience in community engagement, waste management, or customer service.
* Excellent communication and interpersonal skills to work effectively with residents.
* Ability to work outdoors in the community, visiting households and monitoring waste collection issues.
* Strong problem-solving skills to identify and address recycling challenges.
* A proactive and positive approach to behaviour change and public engagement.
Our Offer To You
* Access to our award-winning employee benefits scheme.
* A strong focus on health and wellbeing.
* Flexi-time options to support a healthy work-life balance.
* A variety of learning and development opportunities to help you grow in your career.
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