The Company: Our client is a leading, award-winning main building contractor with a reputation for delivering high-quality projects across schools, commercial buildings, and other key developments. With a strong pipeline of work and a commitment to excellence, they offer genuine long-term career prospects. The Role: We are seeking an experienced AfterCare Manager to oversee and manage the defects and aftercare process across multiple projects. This is a critical role in ensuring client satisfaction, maintaining the company’s reputation, and resolving any post-completion issues efficiently. Key Responsibilities: Manage the aftercare process for completed projects, ensuring defects are handled efficiently and professionally. Act as the main point of contact for clients, subcontractors, and internal teams regarding post-completion issues. Oversee defect resolution and work closely with site teams and trades to ensure timely completion. Maintain and update records, ensuring full compliance with contractual and warranty obligations. Identify trends in recurring defects and work with project teams to enhance build quality. Ensure strong client relationships and uphold the company’s commitment to excellence in aftercare services. Requirements: ✅ Proven experience in an AfterCare or Defects Manager role, ideally within a main contractor. ✅ Strong knowledge of defects management, post-completion processes, and building warranties. ✅ Ability to problem-solve and coordinate multiple parties to resolve issues efficiently. ✅ Excellent communication skills and a client-focused approach. ✅ Knowledge of construction methods, contracts, and building regulations. What’s On Offer? A secure, long-term career opportunity with a well-respected contractor. Competitive salary with excellent benefits. Opportunity to work on high-profile projects and contribute to the company’s ongoing success. If you have the experience and skills to excel in this role, apply today or reach out for a confidential discussion