Suffolk GP Federation are looking to welcome an Operations Manager to join Unity Healthcare GP practice at our Clements site in Haverhill for a permanent, full-time position. This exciting opening has come about following a review of the practice’s management structure after the successful launch of the Unity Healthcare hub model, which is a transformative approach designed to enhance patient care and staff well-being. Unity’s new hub model allows us to address the limitations of physical clinical space by providing dedicated clinical office space where patient contact is managed remotely through triage and consultations. Face-to-face appointments continue at our three existing sites (Haverhill, Long Melford, Lavenham). Our attention is on developing our workforce model to support our growing organisation. Our clinical staff have a ‘portfolio role’, rotating between ‘Speed Triage’, ‘Hub Remote Consultor’, ‘Face-to-face clinician’ and ‘GP Site Lead’. Working alongside our Clinical Director, key duties will include; Ensuring the smooth running of the site, responsible for the day-to-day operations. Managing the clinical appointment system. Ensuring consistent staff cover. Supporting team members with queries. Line manage site team. Lead and liaise with the HR Advisor to recruit specific staff. Practice level finance responsibilities. Reporting the quality and performance of the practice site. About the Candidate If you are an experienced senior manager looking for a new challenge, then we would love to hear from you. All applicants should have the following skills and attributes: Strong experience leading and managing teams. Experience working in a primary care environment. Excellent communication and interpersonal skills. Excellent organisational skills. About Us Unity Healthcare is run by Suffolk GP Federation. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk. What we offer; A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance. Innovative teams who strive in forward thinking, with a voice that is heard. A visible and supportive management team, with operational support that ‘get it’. Excellent IT teams & support giving us first class equipment and ‘no wait’ responses. A commitment to personal development, training, and leadership opportunities, with service-managed training budgets. Cycle to work scheme. Death in service cover. Competitive salaries with annual benchmarking. 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years’ service. Blue light card employer – Access to the discount service with thousands of discounts online and on the high street. Please contact Sarah Moody on [email protected] Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.