Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. General Purpose of Role: To supervise the QC Inspectors to meet operational requirements and company objectives. Main Responsibilities: Organise the QC Inspectors to ensure core QC processes are operating in line with EU GMP standards and defined company's KPI's processes as follows: Incoming inspection, Master label proofs, Label inspection, In-process checks and finished product inspection, Retains process, Material review board Planning and scheduling the QC Inspectors workload to meet operational schedules and ensuring defined timescales are met. Identify and implement efficiencies and improvements for QC Inspector processes to ensure the QC department delivers expected internal and external customer service. Ensure Non-Conformance Reports and QC related deviations/CAPA's are identified, completed and closed within defined timescale's. Identify, initiate and oversee QC Change controls Organise performance and training of QC Inspectors as per company personnel policies/procedures. Formulate and maintain QC Inspectors objectives, ensuring alignment against PCI and site business plans and objectives. Ensuring that all activities are carried out to GMP. Support special projects, site priorities and new project introductions for QC (as required). Support audits within QC area Cross functional support with the Senior Despatch QC and QC inspector role Assist QA with the investigation of customer complaints and deviations. Outcomes of Role: Monthly reports for the QC systems MRB reports Improvement projects QC Inspector schedules and staff rotas Training and devleopment plans for QC staff Join us and be part of building the bridge between life changing therapies and patients. Let's talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.