Overall purpose
In this role, you’ll oversee and take charge of all aspects of the project lifecycle of managing ground transportation for high profile events. As you will be managing the full cycle its essential that you are exceptionally organised with outstanding administration skills.
Building relationships with all key personnel you’ll work to understand business requirements, demands and challenges of each project; you’ll then construct project and resource plans, leading the implementation to ensure excellent service delivery.Main responsibilities
1. Event management of all areas of ground transportation as required
2. Creating process documents and ensuring the processes are followed through
3. Day to day operational management of projects and staff allocated, so as to assure revenue and profitability targets are met.
4. Understanding the brief and budget make up on projects, understand the scope of works and conditions of contract and ensuring delivery within these parameters in line with client expectations
5. Assuring the timely and accurate delivery of projects, including the production of factual reports
6. Communicate effectively internally with regular updates to management
7. Process job updates
8. Handle client and supplier queries
9. Job quotations
10. Follow up on missing information to fully complete each booking
11. Handle any special requests for clients
12. Assign appropriate suppliers to reservations and sourcing new suppliers when necessary
13. Record feedback in the system as required
14. The identification of new business opportunities, services and products in conjunction with the Sales Director
15. Day to day planning of operations and problem solving
16. Answering correspondence relating to the project
17. Ensure any special instructions, requests or quotes are added to relevant jobs
18. Ensure all costs and quotes are captured on working documents
19. Inform Sales team of accounts progress and arising issues
20. Establish and maintain effective working relationships with co-workers, clients and suppliers
21. Manage supplier relations
22. Negotiation of buy in rates for large events
23. Detailed project plan for all Events detailing responsibilities timeframes etc
Skills required
24. Suitable service delivery experience
25. Strong understanding of the need for Quality within the project environment
26. Experience in leading a project team
27. Awareness of internal and external standards of procedures
28. Knowledge of budget monitoring & commercial awareness
29. Good attention to detail
30. Must be process driven
31. Demonstrable track record of delivering events on time and to budget
32. Acute analytical, planning and organisational skills
33. Be capable of managing and leading all deliverables for multiple events
34. Excellent communication and presentation skills with an ability to build strong relationships
35. Fluency in second language, speaking, reading, writing (desirable)
Experience & Qualifications
36. Minimum 3 years working in a similar role
37. Transport industry experience
38. Vast onsite events experience
39. Events management degree or equivalent (desirable
40. Proven track record in delivering project management for small and large scale events )
Other responsibilities
41. Pursue personal development of skills and knowledge necessary for the effective performance of the role, attend training when required
42. Maintain regular and professional attendance, punctuality, personal appearance
43. Any other duties as required by management
Contact
recruitment@tbrglobal.com
Email