About Us Newland Chase, a wholly owned subsidiary of CIBT, is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients. We commit to delivering a superior service experience to our clients on each and every engagement. Opportunity at Newland Chase: We have exciting opportunities at Newland Chase. We value our employees and prioritize their career growth and development. As part of our team, you will work with world-class visa and immigration experts. You will learn in a dynamic, collaborative, and complex global environment, using industry-leading technology solutions. Our profound commitment to ethics, compliance, and diversity, along with our respect for one another, are key to our strength and success. Position Overview: Newland Chase Immigration Consultant Support assist the Immigration Consultants to coordinate global immigration services, providing compliant and best practice immigration guidance to a portfolio of clients who are internationally relocating. Our Immigration Consultant Support staff support the Immigration Consultants as well as the wider Newland Chase team with organisational and administrative tasks with speed and accuracy, encompassing a variety of tasks whilst assisting in client case work within the guidelines of the IAA, with the end goal of delivering superior service. Consultant Support roles are based in the UK. Primary functions will include; SMS mgmt. – COS drafting and issuing, SMS updates, pulling SMS reports – 4 eye check on SOC code and COS details Client reporting – expiries, volumes, trends, financials – work with manager & consultants to determine frequency WIP reporting – supporting team lead and manager to provide timely and accurate data on team cases and progress Client facing – closing memo email drafting and prep, chasing clients for docs/BRP’s Team Immigo – Client housekeeping and compliance – account managers, license details on Immigo, consultants attached to client, address details, invoicing information. IDV App set up Working as part of the wider support team by providing support where necessary, managing own time to ensure maximum efficiency whilst remaining flexible to changing priorities. Responsibilities: Assisting with the preparation of application packs for corporate and private client cases for submission in country and out of country. Working directly with consultants, liaising with the Home Office and visa centers regarding progress on visa applications. Chasing decisions but would not include providing ‘representations’ – no correspondence that addresses any issues at a case level other than to request updates. Updating Immigo with necessary information including any actions directly taken by support as the case proceeds; adding management and government fees to Immigo to assist with invoicing, providing this has been confirmed by the consultant. Checking the drafting and assisting with the submission of online government application forms – checking the partially completed forms, drafting the information for consultant and/or applicant review and once the Immigration Consultant has provided sign off for the application, support to make the online submission and pay the application fee. Drafting and assisting with the assignment of certificates of sponsorship, as well as undertaking other various tasks on the Sponsor Management System, as directed by the case consultant; creating the COS, drafting the information for consultant and/or client review and once consultant has completed all fields and provided sign off for the certificate, support to pay the COS fee. Audit and close cases on Immigo as directed by the team. Preparing and requesting Ecctis statement where necessary Supporting consultants with the issuance of completion letters to clients – this would include entering details onto templates for consultant’s approval. Consultant to sign off and send the completion letter. Maintain strict confidentiality, ensuring secure document handling and protection of client Personal Identifiable Information (PII) and all other data, adhering to the company’s data security policies and procedures. Complete all work in strict compliance with law, regulations and company policies, supporting CIBT’s and Newland Chase’s strong ethical culture. Answering the phones to clients, passing onto the relevant immigration consultant, as well as accurately capturing new business enquiries – provide company information and we can signpost UKVI website or OISC etc. Pulling reports including document expiry reports. Undertaking and/or assisting with Right to Work checks where required (advanced). Training new Consultant Support staff joining the company (advanced).