Introduction Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About BUSY… BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting over 45 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training. Description About the Role… As a Mentor working in our Workforce Australia GEN Contract you will providing, pre-employment support to improve the work-readiness of customers and assist them into sustainable work or education. You will conduct assessments to identify barriers and provide direction and support to ensure their journey into appropriate and sustainable employment. Engage and refer job ready participants to our Recruitment Partner and assist them with their barriers by referring them to community organisations. You will work closely with customers by supporting them with job search activities including interview coaching, budgeting and resume preparation along with matching participants to current vacancies. This role is full time, fixed term until June 2025 with the possibility of extension based in the Southport office working 8:30am-5pm. BUSY Benefits… Competitive salary; Circa $68k super bonus ACHIEVABLE and generous bonus incentive plans Training and Professional development commitment Career progression and internal transfer opportunities BUSY Benefits program Employee Assistance Program Tools of the trade to support your individual role Work as part of a team whilst working autonomously with your clients CHAMPION OUR CLIENTS; BE THE PERSON WHO BELIEVES IN THEM TODAY Create detailed action plans that establish a customer’s employment and lifestyle goals MOTIVATE and EMPOWER our clients through their employment journey Identify and develop customer capability and facilitate appropriate referrals Maintain regular contact and provide ongoing support to customers Lead our community into educating them through your self guided workshops Record all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidence Skills And Experiences A bit about you Excellent customer and client interpersonal skills Ability to obtain a Blue Card and National Police Check Next steps This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role. The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.