To provide telephone support and information to other professionals, patients, and patients families. To offer limited telephone support to callers requiring assistance surrounding sexual assault, adhering to Centre and Trust policies and procedures. To support the running of the monthly paediatric GUM clinic and prepare all administration for this. Assist the quality manager with the preparation of UKAS accreditation and yearly maintenance of the standards to ensure accreditation is maintained. Assist the centre manager and the quality manager in setting, monitoring, and maintaining standards in the SAFE Centre. To support the service to maintain a quality management system and roll out core training for all staff on how to use it. To support the outreach and practice development lead in the recruitment and specialist training of crisis workers and supporting the promotion of the work of the SAFE Centre. Maintain and develop own professional competence and seek to extend the scope of personal knowledge and skills within the role. Communicates all relevant information to the multidisciplinary team, both internally and external organisations as required. Ensures environment is safe, well equipped, and compliant with standards for UKAS accreditation. Maintain accurate and complete records of all care activities, in a timely manner, adhering to local and professional standards for documentation. Support the crisis worker rota in hours. Promote equality in care and practice by recognising, respecting, and meeting the needs and choices of individuals accessing the SAFE Centre. Ensure rota is maintained and distributed to the relevant organisations.