An exciting opportunity has arisen for a procurement technician to join a fast paced and dynamic team supporting five outpatient pharmacies across Warwickshire and Coventry for SWFT Clinical Services (SWFT-CS). We are seeking a highly organised and detail-oriented individual that will play a crucial role in supporting the procurement function to aid in the smooth running of the outpatient pharmacies.
Main duties of the job
As a procurement technician you will play a key role in sourcing and procuring medications to meet patient needs whilst optimising costs and supply chain management. You will aid in ensuring our patients receive an efficient and high-quality patient experience, striving to deliver a safe, effective and caring service for patients and other service users.
Job responsibilities
1. Undertaking the day-to-day procurement of the Pharmacies, which will include releasing orders, checking contract prices, receiving & checking off stock in accordance with Standard Operating Procedures.
2. To manage short-term supplier to-follows and longer-term medication shortages in line with company policies, ensuring continuity of supply.
3. Ensures that paperwork is completed accurately and on time, communicates issues as appropriate, and attends meetings when required.
4. To assist with National Patient Safety Alerts, medicine recalls and medicine notifications as required.
5. To ensure that stock returned to pharmacy is correctly assessed for re-use.
6. To dispose of medicines appropriately.
7. To be responsible for maintaining a clean and tidy work environment.
8. To support with daily stock checks, investigate anomalies and, where authorised, check stock levels, maintaining records as required.
9. To co-ordinate and record temperature measurements in the pharmacy and report any discrepancies to line manager.
10. Offers suggestions to improve the way we work utilising best practices.
11. Being made accountable for certain aspects of the role at the request of the line manager.
12. Maintain excellent working relationships and good communications with patients and Trust employees. Contributes to the teamwork ethic so enabling the best possible service and care to patients.
13. To ensure confidentiality of commercial and clinical information which may relate to patients; staff; Company policies; prices; business information, and takes into account requirements of the General Data Protection Regulation 2018 and Freedom of Information Act legislation.
14. Manages their own personal training and development.
15. Any other relevant duties and training requirements at the request of the line Manager.
16. Adheres to Health and Safety, Equal Opportunities, and all other relevant legislation.
17. To assist in the collection and reporting of departmental Key Performance Indicators (KPIs).
18. The contact point for all robot maintenance. Maintain re-boots of ARIM and the robot, shelf maintenance and general IT.
Knowledge skills and experience required:
* GCSE at C grade in Maths and English Language.
* Pharmacy Technician course with an approved provider.
* Previous outpatient pharmacy experience.
* UK Pharmacy dispensing experience.
* Knowledge on Wellsky/CMM computer system.
* Ability to travel between sites if required.
* Staff Management Experience.
Communications and Working Relationships:
Engender a patient first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.
To provide a liaison service between the Trust and suppliers to fulfil the patient need.
To effectively communicate and resolve queries, discrepancies and out of stock medicines.
To help train new members of the pharmacy team in the stock management processes and procedures.
To communicate with relevant external agencies appropriate to Pharmacy Procurement & Stores, such as licensing bodies.
Able to work under pressure and meet agreed deadlines and be decisive.
Professional credibility.
Ability to work on own initiative.
Excellent communication and interpersonal skills.
The post holder will be required to use a VDU during the working day.
Required to undertake prolonged concentration, a few hours a day.
Person Specification
Qualifications
* GCSE at C grade in Maths and English Language.
* Technician course with approved provider.
Experience
* Previous outpatient pharmacy experience.
* Previous hospital pharmacy experience.
Skills
* Medical consumables product knowledge.
* Knowledge of Pharmacy ordering and stock Management systems incl. Wellsky and CMM.
* Supply chain knowledge.
* Proficient use of Microsoft Office packages (Outlook, Word, Excel etc.).
Personal Qualities
* Able to work well in a team.
* Ability to work calmly and competently under pressure and achieve deadlines, escalating issues as required.
* Confident and articulate.
* Self-motivated and able to prioritise work to achieve deadlines without compromising quality.
* Able to communicate well with internal and external colleagues.
Other
* Ability to work between sites, must have own car.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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