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Contract Type: Part-time (22.5 hours, 3 days per week)
Location: Stockton-on-Tees, Durham International Study Centre
Salary: up to £43,000
As well as exceptional academic modules and individualised tutor time, students at the International Study Centre are provided with a dedicated Student Support Team and access to counselling support. Working closely with the Safeguarding and Student Support Team, the postholder will play a pivotal role in providing essential support and guidance to our students, to help improve and maintain their mental and emotional wellbeing. This is a unique role for a suitably qualified counsellor to provide specialist support to students at the ISC.
The post holder will help in identifying and responding to trends and key themes throughout the academic year and will autonomously manage the triage and case management of a caseload of students, supported by clinical supervision. They will offer time-limited individual and group interventions for students and will consult with wider ISC staff and NHS professionals as appropriate.
ABOUT THE ROLE
1. Be a recognised professional practitioner with a current membership of a relevant body (BACP, UKCP, BPS or HCPC).
2. Autonomously manage a caseload of student clients, offering online and in-person therapeutic consultations (single sessions), ongoing counselling sessions, and flexible follow-up and support arrangements.
3. Provide specialist expertise and support: monitor and manage the student referral questionnaire, triage incoming referrals, conduct assessments of support needs and risk of students accessing the service; offer brief focused individual counselling within the guidelines and policies of the service; and consult with ISC colleagues and external agencies as needed.
4. Act as a source of support, advice, and expertise for all staff.
5. Design and deliver therapeutic, psychoeducational, and peer support groups and workshops.
6. Prepare and deliver counselling information sessions as part of new student induction, ensuring visibility and accessibility of the counselling service.
7. Develop, modify, and optimise service protocols and methodologies to enhance stakeholder services, identifying areas for improvement and implementing changes.
8. Collect and analyse student and stakeholder feedback to define needs and improve service delivery.
9. Produce and analyse statistical service metrics, including quarterly and annual reports, to monitor success and identify areas for improvement, making recommendations for continual service enhancement.
10. Maintain accurate and timely records of support and actions, ensuring compliance with data protection legislation.
11. Lead counselling services within the centre and contribute to the senior leadership team through reports and meetings.
12. Conduct work within relevant legislation, professional codes, and ISC policies, staying updated with current research in student support interventions.
13. Assist in planning and implementing wellbeing events and promotional activities to engage students in health and wellbeing initiatives.
14. Contribute to operational service development to ensure an excellent student experience.
15. Participate in communities of practice, partnership meetings, CPD events, and supervision.
16. Work with the Student Support Team to identify and support students with additional needs due to health/SEND.
17. Monitor students attending counselling sessions, working with the Student Support Team to address attendance concerns.
18. Feed into the ISC safeguarding team, providing information on students receiving counselling and escalating concerns as needed.
19. Escalate safeguarding concerns to the Safeguarding team and assist with support mechanisms, including referrals to authorities or crisis teams.
20. Ensure all students are safeguarded according to policies.
ABOUT YOU
1. A counselling or psychological therapy qualification to Bachelor's or Master's degree level (or equivalent) (Essential).
2. Current accreditation or registration with a recognised professional body (BACP, UKCP, BABCP, or equivalent) (Essential).
3. Level 2 Safeguarding (Essential) and Level 3 qualification (Desirable).
4. Experience and expertise in delivering time-limited individual and group interventions (Essential).
5. Experience working with adolescents aged 17 and knowledge of safeguarding requirements (Essential).
6. Experience in mental health risk and crisis management (Essential).
7. Knowledge of compliance with regulatory and organisational policies (Essential).
8. Experience in policy implementation and operational planning (Essential).
9. Experience working with diversity and individuals with Protected Characteristics (Desirable).
10. Experience working with international students and cultural awareness (Desirable).
11. Experience in offering interventions in higher education or similar settings (Desirable).
ABOUT US
Study Group is a leading international education provider dedicated to helping students worldwide, creating brighter futures and reaching their full potential. We partner with universities and offer various study programmes, providing resources and guidance for success. Our global network and innovative digital platforms enable us to deliver accessible learning experiences.
ORGANISATIONAL COMPLIANCE
We uphold high safeguarding standards, conducting necessary background checks and ensuring equal opportunities for all. Your information will be confidential and securely stored.
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