Job summary Are you an experienced administrator looking to expand your knowledge and skills? If so, read on as this is a perfect opportunity to be part of a dynamic and compassionate Children's Mental Health Service Children and Young People's Services have an exciting opportunity for a Band 6 Operational Support Officer provide business support to the Children & Young People Mental Health Leadership and Services. Main duties of the job The post holder will support the Mental Health Head of Service and Service Manager across the Children and Young Peoples (CYP) Directorate within allocated area(s)/stack(s) to deliver and lead on key functions, supporting the achievement of Key Performance Indicators, internal outcome measures and the smooth running of administrative support functions. This includes troubleshooting challenging situations. The post-holder will provide leadership to administrative staff and be flexible across the wider CYP Directorate to cover periods of leave where required. Data and data quality play a large part within this role. The post will involve an understanding of how data flows through Services, how to translate this into meaningful headlines, and embed processes to sustain robust reporting mechanisms and data quality. About us NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire. Date posted 31 January 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year pa pro rata Contract Permanent Working pattern Full-time Reference number 270-TF816-ACS Job locations Campbell House / Isebrook Hospital/Sudborough Campbell Square / Irthlingborough Road / London Road Northampton / Wellingborough / Kettering NN1 3EB Job description Job responsibilities For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document. Job description Job responsibilities For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document. Person Specification Knowledge and Experience Essential Educated to 'A' Level or Equivalent experience Evidence of continued professional development (CPD) Leadership/Management qualification or equivalent management experience Experience of analysing complex data and interpret and act on results Desirable Experience in the use of SystmOne and Datix Skills and Abilities Essential Excellent presentation & report writing skills Excellent communication skills, verbal and written Strong analytical skills and ability to consider the wider picture Ability to work under pressure to meet deadlines Desirable Change management/project skills Person Specification Knowledge and Experience Essential Educated to 'A' Level or Equivalent experience Evidence of continued professional development (CPD) Leadership/Management qualification or equivalent management experience Experience of analysing complex data and interpret and act on results Desirable Experience in the use of SystmOne and Datix Skills and Abilities Essential Excellent presentation & report writing skills Excellent communication skills, verbal and written Strong analytical skills and ability to consider the wider picture Ability to work under pressure to meet deadlines Desirable Change management/project skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northamptonshire Healthcare Foundation Trust Address Campbell House / Isebrook Hospital/Sudborough Campbell Square / Irthlingborough Road / London Road Northampton / Wellingborough / Kettering NN1 3EB Employer's website https://www.nhft.nhs.uk/ (Opens in a new tab)