Job summary We are currently looking for an enthusiastic, highly motivated person to lead our administrative teams for Gastroenterology. The primary role is to be responsible for the management of the teams of Patient Pathway Coordinators, Clinical Typists and Records Assistants; including daily performance management of key targets, people management such as supporting and managing individuals through sickness periods, providing training and development and carrying out appraisals. The post is based at Kings Mill with visits to Newark Hospital. The hours are 37.5 per week Monday-Friday between with some flexibility and home working. You will be responsible for the direct line management of around 30 people so as such we are looking for a candidate with strong leadership skills. Main duties of the job Please see the above job overview and main duties of the job for a detailed job description and main responsibilities. About us Thank you for your interest in this role. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020. The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care. For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England. Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you. Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 214-MED-7000965 Job locations King's Mill Hospital Mansfield Road Sutton-In-Ashfield NG17 4JL Job description Job responsibilities Please see the above job overview and main duties of the job for a detailed job description and main responsibilities. Job description Job responsibilities Please see the above job overview and main duties of the job for a detailed job description and main responsibilities. Person Specification Contractual Requirements Essential Regular attendance and willingness to work flexible hours as necessary Desirable Ability to travel across sights Experience Essential Quality customer care Some experience providing required NHS knowledge and qualification equivalences if necessary Desirable Relevant NHS experience Experience in managing sickness, absence and team performance Line management experience Further Training Essential On the job training Desirable Supervisory training Experience of managing health & safety issues Qualifications-Academic / Craft/ Professional Essential Good general education with GCSE English at grade C or above NVQ 3 or equivalent experience Desirable Keyboard/typing qualification e.g., RSA II, ECDL NVQ in Customer Care European Computer Driving Licence Knowledge Requirements Essential Computer literate, with experience of using a keyboard with a high level of accuracy Knowledge of NHS or service provider in general Thorough knowledge of healthcare administrative systems and processes Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications Experience of using a full range of IT/Patient data systems Good knowledge of speciality specific patient pathways Confidentiality and Data Protecion Health and Safety Equality and diversity Desirable Sound office clerical background providing knowledge of relevant procedures Experience of using a full range of IT/Patient data systems - As applicable to speciality Person Specification Contractual Requirements Essential Regular attendance and willingness to work flexible hours as necessary Desirable Ability to travel across sights Experience Essential Quality customer care Some experience providing required NHS knowledge and qualification equivalences if necessary Desirable Relevant NHS experience Experience in managing sickness, absence and team performance Line management experience Further Training Essential On the job training Desirable Supervisory training Experience of managing health & safety issues Qualifications-Academic / Craft/ Professional Essential Good general education with GCSE English at grade C or above NVQ 3 or equivalent experience Desirable Keyboard/typing qualification e.g., RSA II, ECDL NVQ in Customer Care European Computer Driving Licence Knowledge Requirements Essential Computer literate, with experience of using a keyboard with a high level of accuracy Knowledge of NHS or service provider in general Thorough knowledge of healthcare administrative systems and processes Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications Experience of using a full range of IT/Patient data systems Good knowledge of speciality specific patient pathways Confidentiality and Data Protecion Health and Safety Equality and diversity Desirable Sound office clerical background providing knowledge of relevant procedures Experience of using a full range of IT/Patient data systems - As applicable to speciality Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust Address King's Mill Hospital Mansfield Road Sutton-In-Ashfield NG17 4JL Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)