An exciting opportunity has arisen for a Ward Clerk on Ward 2, Harplands Hospital. A dynamic, fast paced male ward specialising in complex mental health needs. The Ward has a full MDT which strives to deliver high quality compassionate care that promotes independence and recovery for people with Mental Health needs.
The ward will offer a full induction package. Training and competencies within the administrative setting and on-going support and professional development will be tailored to meet your individual needs.
You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.
This is a full-time role for: 37.5 hours per week, To provide comprehensive clerical service to the ward ensuring that all duties are carried out accurately and efficiently and that confidentiality is maintained.
The post holder will work as an integral part of the ward team. S/he will be responsible for monitoring of all non-clinical patient facilities service in the ward area and ensuring a clean, safe and comfortable environment to improve the patient's experience.
The main elements of this role are conducting daily checks of the ward environment to monitor quality standards, to report deficiencies and take appropriate action. Ensure the delivery of cleaning, catering and minor maintenance services together with other specified tasks to meet individual patient's needs., · To adopt a flexible approach and recognise changing priorities throughout the day in respect of the fluctuating nature of a busy service.
· To ensure accurate and efficient allocation, recording and despatch of mail.
· To receive telephone calls, refer to nursing staff or take/allocate messages as appropriate.
· To receive and send documentation and e-mail as per policy
· To produce correspondence and other documentation as required.
· To photocopy, collate and distribute documentation as required.
· To check there is a high standard of cleanliness in all areas and assisting in maintaining and monitoring cleaning standards on the ward e.g. tidying of bed areas, conduct regular cleanliness audits and provide reports to the Ward Manager, assist in Patient-Led Assessments of the Care Environment (PLACE) inspections., + In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated above in order to prevent the number of applications received being unmanageable. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
* Priority will be given to NHS staff across the region who are at risk of redundancy, where the vacancy is at the same band or one below their current band and candidates meet the essential criteria for this post.
* All employees new to the Trust will be subject to a 6 month probationary period.
* All clinical staff bands 2-4 that are new to the Trust will be required to complete a Care Certificate.
Canvassing of members of the Trust or of any Committee of the Trust directly or indirectly for any appointment under the Trust shall disqualify the candidate for such appointment. The Trust does not pay travel expenses for candidates attending interviews.
ALL POSTS INVOLVING ACCESS TO PERSONS IN RECEIPT OF HEALTH SERVICES WILL BE SUBJECT TO A DISCLOSURE & BARRING SERVICE DISCLOSURE.
Please provide full contact details for all referees, especially their email addresses where possible. Failure to do may result in significant delays in your application. There may also be a requirement to provide additional referee details.
Our vision is 'To be Outstanding in all we do and how we do it.' Our team prides themselves on compassion, team work and resilience.
The Service will be based at the Darwin Centre, our Tier 4 CAMHS Inpatient Unit.
The Team will offer a full induction package.
Our Trust is on an incredible journey of innovation and we'd like you to be part of it. To excel you will be an enthusiastic, caring and compassionate person who is looking to work within a Trust that is ambitious to perform well and has been told by the Care Quality Commission that it is the fastest improving Mental Health Trust in the Country.
In return we offer;
A competitive progressive salary
We cover the cost of your DBS Check (£44)
Competitive staff benefits such as weekly offers and discounts
Individual Personal Development Plan and Career Progression
Excellent pension scheme available
27- 33 days annual leave, plus statutory bank holidays (pro rata)
Free parking