Business Support Trainer (Business Administration and Customer Service)Hebburn with travel across the North EastPermanent, full timePertemps are thrilled to be working with a "Good" rated Ofsted training provider based in the North East. We are looking for a dedicated and experienced Business Support Trainer to contribute to the growth and development of the current learners on programme.The responsibilities of the Business Support Trainer
* Plan and deliver quality teaching and learning sessions, both classroom and remote, to apprentices working towards their Customer Service and Business Administration qualifications.
* Provide constructive feedback offering advice and support to meet and exceed the required standard for End Point Assessment.
* Observe learners in their place of work and/or remotely, to gather quality evidence towards their apprenticeship standard.
* Review and assess portfolios of evidence using the e-portfolio system.
* Organise and maintain documentation on learners' progress.
* Support, advise and motivate learners to achieve distinction at EPA.
* Uphold procedures to Safeguarding learners, reporting appropriately, and ensuring Prevent Duty is upheld.
* Provide a high level of customer service to all learners and parties contacting the business.
The qualifications/requirements of the Business Support Trainer:
1. Hold a full teaching qualific...