Working hours: 40 hours per week (4 days on 4 days off)
Interview Date: To be confirmed
Additional Salary information : 10% night works allowance
Do you want to make a difference?
Are you passionate about supporting people to make positive changes in their lives?
We are looking for compassionate, confident and dynamic people who want to make a difference in the lives of homeless people. Our role is to provide a safe place to stay and to access support for people who have substance use issues and complex needs. The service delivery model is rooted in the harm reduction approach, based on trauma-informed practice, is strength-based and uses person-centred approaches.
Key Responsibilities:
1. The ability to form positive, supportive and motivating relationships.
2. Controlling safe and secure entry into the building and ensuring clients are signed in and out of the service.
3. Manage queries, phone calls and visitors to the service.
4. Record messages and activity and update client and service logs.
5. Manage enquiries relating to available accommodation and facilitate access to emergency accommodation if required.
6. Support resident induction and welcome to the service.
7. Work with enthusiasm and compassion towards supporting homeless individuals to achieve focused and positive life outcomes.
8. Carry out cleaning and laundry duties.
9. Respond appropriately to health and wellbeing emergencies.