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Senior Dealer Operations Manager - Minneapolis, Chesterfield
Client:
Location: Chesterfield, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
5
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Location(s): Minneapolis
Job Schedule: Full-time
Degree Level: Bachelors
Sponsorship: No
Supports assigned dealerships’ sales operations to achieve all district’s new vehicle wholesale and retail sales objectives including commercial. In addition, promotes and supports all customer service and sales enhancing programs such as CPO and rental programs. Assesses sales operations through routine contact and site visits. Identifies areas of improvement and motivates dealership sales management to make improvements and take corrective actions to drive sales.
A Day in the Life:
Drive vehicle wholesale objectives through effective retail operations consulting; demonstrating potential ROI on sales; accentuating special wholesale promotions and reward opportunities; promoting optimum car mix and car flow and negotiating special accommodations for dealerships. Conducts routine dealership visits to review operations and to meet with vehicle sales staff, management and Dealer Principal to assess all aspects of sales operations to drive meeting of wholesale and retail objectives.
Routinely reviews sales reports and financial statements with dealer sales management to monitor financial strength and compliance with company standards and agreements. Monitors cash flow, inventory, and capital. Questions accuracy and accounting if needed. Assists AGM and dealership management to improve financial strength through increased vehicle sales and effective inventory management.
Reviews and monitors marketing and advertising plans for dealerships and assesses current effectiveness of their efforts. Suggests new marketing programs and techniques providing proven results. Demonstrates potential positive impact to dealerships financial statements to achieve dealership “buy-in” and support.
Maintains awareness of competing dealerships in assigned market. Analyzes market registration information and incorporates market expansion opportunities into assigned dealerships to maximize sales.
Educates and enlightens dealership personnel on current incentive programs for customers, sales associates and dealership and ensures compliance with rules and requirements for incentive payments. Analyzes reports and sales results and demonstrates programs’ financial impacts on dealerships to management.
Promotes awareness of the commercial NV and incentives for the dealership. Ensures understanding of the vehicle's versatility and process for adapting the vehicle for the customer. Trains dealership in processes and techniques for sourcing, tracking and promoting the vehicle.
Monitors inventories on dealership lots and reviews day supply reports with dealerships. Analyzes dealerships car mix demands. Proposes adjustments within 3 month ordering constraints to enhance future sales through improved car mix.
Coordinates with Rgl Customer Experience team on analysis of quality of customer interface and service practices in dealerships’ vehicle sales operations. Participates in CSS reviews and addresses identified issues with dealerships. Identifies and clones best practices.
Identifies and evaluates human resource issues in dealerships. Advises and assists management with correcting performance through documentation, feedback, coaching, and training. Recommends staff changes and terminations as appropriate.
Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales.
Who We're Looking for:
Education: Bachelor’s Degree in Business or related field required.
Experience:
* A minimum of 6 years of progressive Marketing and Sales experience for the senior level, including a minimum of 3 years of analytical experience in various specialties of the automotive industry.
* At least 2 or more years of experience within a previous dealer contact support role such as WDM, FOM, FSM or DOM role is required for advancement to the senior level.
* Previous experience supervising others and previous experience in a sales capacity is desirable.
Knowledge, Skills and Abilities:
* Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications.
* Ability to prioritize own schedules and organize workload effectively.
* Ability to function effectively and remain productive in a virtual office environment.
* Ability to focus on the best interests of the dealership and Nissan.
* Dedication to meeting the expectations and requirements of internal and external customers.
* Ability to influence the actions of others.
* Result driven even in the face of resistance or setbacks.
* Ability to present ideas and analysis effectively.
Physical Requirements:
Travel: More than 75% day and overnight domestic travel. Position requires residence within assigned district.
What You’ll Look Forward to as a SR DOM at Nissan:
Career Growth: Gain access to immense career path options to grow at Nissan.
Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks.
Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings.
Nissan is an Equal Employment Opportunity employer.
Salary Range: $87,978.00 - $172,830.00
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