Role overview
Shift Pattern:
Saturday & Sunday
As a Family Support Worker, you will provide support to families visiting loved ones in the Visitor Centre. Visitor centre
services include play and children’s services and a catering service. You will work as one of the PACT Family team and will be
based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting
prisoners, facilitating prison visits and family days and supporting the play service.
About You:
To be successful in this role you will have experience and understanding of working with families in a challenging environment,
ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a
demanding workload. You will have the ability to contribute to planning and development of Pact’s family work and also have
knowledge of safeguarding/child protection practice. Finally, you will have excellent interpersonal communication skills and an
ability to work and build partnerships with a range of agencies.
What Pact Offer:
Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme,
life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training
events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported
by a friendly and enthusiastic team.
How to apply:
If you feel you meet the requirements of this post please complete an application form by clicking the `apply now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
A certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over
12 months (in the past 10 years while aged 18 or over).