We are looking for a Trainee Internal Sales/Storeperson at our Aberdeen branch. This is a hands-on role where you will play a key part in the day-to-day operations.
We are looking for a good team player, able to work effectively under pressure, who is looking for a challenge.
Operating under the direction of the manager and always maintaining the highest standards of Health & Safety throughout, your duties will involve handling all stock receiving, dispatching while gaining valuable sales experience in the pump industry.
Responsibilities
1. Serving customers and dealing with enquiries from walk-ins, phone calls and email
2. Ensure a high standard of service is provided to customers
3. Providing customers with timely, accurate quotations
4. Sales order processing includes order picking, processing and logistics fulfilment
5. Receiving all deliveries and checking the goods received and follow up on any discrepancies
6. Liaising with suppliers to check on the progress of existing orders and expedite late orders
7. Provide advice and guidance to customers in the correct selection of products and/or services
8. Assist in obtaining regular customer feedback
9. Manage customers complaints in a timely and professional manner
10. Maximize the product/service offering to existing customers including upselling
11. Updating customer records in the company’s database as required
12. Maintain a safe site, reporting any accidents or potential risks to management
13. Maintain all documentation for the purpose of auditing
Requirements
Skills / Attributes:
1. Excellent written and verbal communication skills
2. A confident and determined approach with a keen interest in selling
3. A high degree of self-motivation and drive the ability to work both independently and as part of a team
4. Using good judgment and professionalism to build relationships with customers and colleagues
5. Good time management: the ability to use your time wisely and efficiently
6. Accountability and honesty in communication with colleagues
7. Calm and considered approach to working under pressure
8. Enjoy working in a busy and energetic environment
9. Excellent computer skills
10. Able and willing to carry out manual lifting tasks
11. Excellent planning and organisation skills
12. Sharing ideas, challenges, and successes with the team
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