Support Administrator Godalming Temporary contract 6 months possible temp to perm £18 - £20 per hour Monday - Friday - Hybrid home working option and fully training provided MAIN OPERATIONAL DUTIES Responsible for the delivery of high quality, effective admin tasks and service provision in support of the Property Services Team within Housing Operations. Primary Focus: Responsive Repairs, Planned Works, Compliance & Aids & Adaptations. To deal efficiently with telephone calls & a plethora of broad ranging correspondence relating to Property Services, ensuring an efficient service is maintained whilst adhering to specific policies and procedures. Understand, maintain, and operate computer systems, including Orchard, Agresso, Keystone, Sharepoint, Case Management, Civica & Microsoft office suite. To maintain accurate records, collating & recording relevant information regards to the subject matter To provide administration support to the Planned Maintenance Team, A&A & Responsive repairs Team in respect of communicating with our residents, contractors, resident focus groups, members of the public, councillors and MPs guaranteeing a timely answer to all enquiries. Assist in providing support to residents and team members in the delivery of all associated work streams for the Planned Works team (To provide administrative support to the Planned Works Officers, including of raising of works orders, mail merges, correspondence, Monthly Contractor Meeting minutes and general administrative duties) Management & coordination of Section 20 leaseholder process (management of tracker/spreadsheet & letters) To provide administrative support to the A&A officer, in respect of raising works orders on Orchard and recording on the A&A spreadsheet, responding to A&A inbox and liaising with OTs ensuring the customer receives prompt and complete responses to their enquiry and a record of actions logged accordingly. To provide administrative support to the Compliance team If youre organised, friendly, and eager to contribute to a great team, wed love to hear from you Apply today