Job Title: QA ManagerSalary: £38,000 - £45,000Location: SuffolkReference: 2610299Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious QA Manager to join their business.Responsibilities of the role include but are not limited to:* Oversee the quality, safety, legality, and integrity of our product range, ensuring compliance with the Quality Management System (QMS).* Implement and enforce factory-related QMS policies through regular audits and coaching sessions.* Manage and mentor Quality Assurance Assistants, providing guidance and support.* Investigate customer complaints, identify root causes, implement corrective actions, and communicate resolutions in a timely manner.* Develop and implement preventive measures from factory, internal, and third-party audit findings.* Document, communicate, and investigate non-conforming materials, including raw materials, packaging, work-in-progress, and finished products.* Coordinate with the Pest Control Provider to maintain documentation and plan corrective actions from site visits.* Maintain and test physical traceability systems in warehouse and factory environments to ensure efficient operations.* Ensure calibration and availability of analytical equipment for product and environmental tests, managing repairs and replacements as needed.* Complete scheduled validation activities, including C...