Full Time (40 hours) Salary: £31,801 – £32,072 per annum depending on experience (plus 10% Unsociable Shift Allowance) Emmanuel College is seeking to appoint a professional individual to help support the team within the Porters’ Lodge. The successful post holder will be experienced in supervising, motivating a team and have excellent customer service skills. The ability to be able to work flexibly as part of a busy team, demonstrate initiative and work with minimal supervision is essential. The Porter’s Lodge is staffed 24 hours a day, 7 days a week, 365 days a year and is the first point of contact for guests and visitors alike. The Senior Porter is responsible for, alongside the Head Porter and Deputy Head Porter, supervising and supporting Gate Porters to carry out their roles effectively. Responsibilities include organizing shift schedules, providing support and guidance to students as necessary, assisting with security of college premises, fire safety, first aid, maintenance duties and dealing with enquiries by telephone, in person, by e-mail and by both internal and external post. The successful applicant will have the ability to manage a varied workload, demonstrate excellent customer service, IT skills, team leadership skills and demonstrate a calm, professional and courteous manner at all times. This is a customer facing role with the Porters’ Lodge, being the first point of contact for all guests to the College. The Senior Porter will work according to a rota and requires flexibility to cover periods of absence along with providing additional support for certain college events. A Job Description and an Application Form can be downloaded from here. Applications along with a covering letter should be sent by e-mail marked “Strictly Personal & Confidential” to hremma.cam.ac.uk. The closing date for receipt of completed applications is Wednesday 15th January 2025. Interviews are expected to take place week commencing 20th January. Emmanuel College is an equal opportunities employer. We have a policy of equality of opportunity for all staff. Applications are welcome regardless of race, colour, ethnic or national origin, sex, marital status, disability, sexual orientation, religious beliefs or age Job Type: Full-time Pay: £31,801.00-£32,072.00 per year Benefits: Company events Company pension Discounted or free food Gym membership Sick pay Store discount Work Location: In person