As part of our Retail Team, you'll be joining our Reiss Concession in John Lewis Edinburgh as our Sales Associate, on a permanent, part-time basis. You'll be responsible for providing exceptional customer service and supporting our team alongside the John Lewis team to achieve sales and operational goals.
What you'll be doing
* Delivering a premium and tailored customer service experience
* Providing in depth knowledge of the brand and our products
* Communicating appropriately and effectively with customers, team members and management
* Maintaining visual standards
* Acting as a Reiss Brand Ambassador
What you'll ideally bring to the role
* A passion for premium or luxury product
* Previous experience in a customer-facing environment
* Be able to see things through the customer's eyes
* Excellent customer service skills
* Ability to work in a fast-paced retail environment
* Excellent communication and interpersonal skills
* Excellent organisational and decision-making skills
* Be a team player
* Good written and verbal communication skills
What we'll do for you
* Seasonal business wear allowance
* Generous employee discount
* Rewarding commission structure
* Wellbeing and financial support through our Employee Assistance Programme
* Low monthly cost health support through our medical cash plan
* Fitness discounts
* Family friendly policies including enhanced parental pay
* 23 days annual leave, increasing to 25 days after 2 years' service
* Employee referral scheme
* Career development opportunities
Apply now to start your story at Reiss...
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