Admin Assistant - Customer Services
Job Description
Grade: Admin Assistant (AA)
Location: Southport, PR8 2HH
Office based
Hourly rate: £11.48
Working Days/Hours: Monday-Friday 08:00 AM-16:00 PM.
Brook Street in partnership with the HMPO has a fantastic opportunity to join their Customer Service Team.
Daily Duties/Responsibilities:
To work in an operational team within Civil Registration Directorate (CRD) ensuring the delivery of key performance targets as set out in the CRD business plan.
Key Responsibilities:
1. Producing birth, death and marriage certificates using both manual and computer-based systems.
2. Inputting, verifying and retrieving information from both manual and computer-based systems.
3. Work effectively within a fast-paced multi-tasking team-based environment to achieve team goals/targets.
4. To take responsibility for one's own personal attendance, performance and development.
5. To demonstrate and promote HMPO Values in all areas of work, and adhere, without question, to HMPO policies and procedures.
Experience/ Skills:
1. Demonstrate flexibility and be able to successfully perform a range of multi-skilled duties.
2. Have a strong sense of personal ethics and honesty and can demonstrate sound interpersonal, communication and relationship building skills, and thrive working as part of a team.
3. Show resilience and can work in a challenging and fast-paced environment.
Desirable:
1. A sound knowledge of Microsoft Office applications.
Training: 4 weeks. Please note that no annual leave will be permitted during the 2 weeks of training.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
#J-18808-Ljbffr