We are looking for an enthusiastic and positive individual who is customer-focused and committed to delivering a modern and effective service.
Specifically, we are looking to appoint an Assistant PACE Officer who will be responsible for administering a range of income management related tasks in the Council’s Payments, Accounts, Collection & Enforcement (PACE) Team.
The post is part-time (30 hours) per week within the Income Team. We are based in the city centre (Howden House) working on a hybrid model. Office attendance is required for training, meetings and to match service requirements.
For this role you will need a range of income management experience including:
1. Experience of Accounts Receivable and managing customer accounts.
2. Experience of allocating income to ensure customer accounts are kept up to date.
3. The ability to effectively liaise with internal and external stakeholders in relation to income collection and debt management.
4. Excellent I.T. skills to utilise the Council’s finance systems that are used to manage income collection and associated processes.
5. Proficient in using Microsoft 365 packages.
6. Excellent team player who is willing to contribute to the team tasks and be flexible.
This varied and challenging role requires a keen commitment to teamwork, exceptional communication and customer care skills and the ability to liaise effectively with a wide range of internal and external stakeholders.
We are committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and expect all staff to share this commitment. All successful candidates will therefore be required to complete a basic Disclosure and Barring Service (DBS) Check.
If you are enthusiastic and have the necessary skills, knowledge, and experience to join our team we would like to hear from you.
Please carefully read the job description and person specification for this post before completing your application.
If you would like to find out more about the post, please make enquiries about the role to Angela Eaton on 0114 2734676 or email angela.eaton@sheffield.gov.uk.
To apply please click the Apply Now link below.
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