Job Introduction
Sodexo is seeking an experienced Senior Mess Supervisor at Henry Tri Sgt's Mess, Larkhill Garrison, SP4 8QT to oversee the daily operations of the Mess, ensuring high service standards, efficient catering functions, and strong client relationships. You will play a key role in maintaining operational excellence, driving continuous improvement, and supporting business growth.
What you’ll do:
* Supervise and coordinate daily Mess activities, ensuring service excellence.
* Plan, support, and oversee catering functions, menu planning, and costing.
* Maintain client and customer relationships, responding effectively to feedback.
* Ensure compliance with Service Level Agreements (SLAs), KPIs, and contractual terms.
* Manage health & safety (H&S) and food safety (FS) standards to required levels.
* Drive service growth and budget performance while maintaining financial control.
* Lead and develop a high-performing team, ensuring strong engagement and performance management.
* Support business growth initiatives, promotions, and marketing activities.
* Ensure security of company and client assets and take action on incidents or irregularities.
* Attend meetings, team briefings, and performance development reviews (PDRs).
* Be available for on-call duties for absence/weekend cover as required.
What you bring:
* Experience in a supervisory role within the soft FM service industry.
* Strong leadership skills with the ability to manage and motivate teams.
* People management experience, including HR skills in recruitment, training, and employee performance management (disciplinary and grievance procedures).
* Excellent numerical, interpersonal, and communication skills (both verbal and written).
* Knowledge of health & safety and food safety regulations in a leadership capacity.
* Independent decision-making ability with a proactive approach.
* Ability to work on own initiative within a team environment.
* Proficiency in MS Office (Word, Excel, Outlook).
* Strong attention to detail and commitment to maintaining high standards.
* Analytical mindset with the ability to solve problems and implement innovative solutions.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan
* A death in Service benefit for colleagues who pass away whilst employed by Sodexo
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
* Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment
* Competitive compensation
* Full training and full protective uniform supplied
Ready to be part of something greater? Apply today!
Package Description
* hours per week
* Monday to Friday 09:00 - 17:00
* Flexibility will be required for shift cover/needs of business – Shift cover will be 0645-1445 or 1100-1900.
* £ per hour
* Free Car parking
Check your local transport links here : - the destination you should input is Larkhill, SP4 8QT