Our client is a well-established and highly regarded Estate Agent. They are looking for an experienced Property Manager / Lettings Consultant to join their team.
This role is suitable for an individual who has strong experience in lettings and outstanding customer service skills, as well as good knowledge of the local area.
Weekly/Daily Tasks Include:
1. Booking, attending property inspections, providing annual maintenance recommendations to maximize rental income for clients.
2. Working closely & daily communication with the lettings team.
3. Attending viewings when required.
4. Efficient communication with tenants & landlords on maintenance issues.
5. Deposit Scheme (TDS) administration & managing refunds.
6. Inventories & check-ins/check-outs - both managed and tenant find properties.
7. Ability to work alone at times with efficiency & discipline.
8. Arranging Safety Certificates such as EICRs, EPCs, etc.
9. Landlord contents insurance claims & quotes.
10. Key management daily/weekly audits.
11. Contractor liaison / work orders.
12. Utility accounts.
13. Issuing notices and tenant/landlord correspondence.
14. Building rapport with managing agents & on-site maintenance teams.
Working Hours / Holiday / Salary
Working hours are 8.30am to 6pm Monday to Friday. NO WEEKENDS. Up to £40,000 basic salary offered, based on experience, PLUS additional commission.
Desired Skills & Experience
1. Minimum 5+ years relevant experience in Residential Lettings.
2. Good knowledge of the St Albans area and surrounding areas.
3. Strong written & verbal communication skills.
4. Problem solving & conflict resolution.
5. Excellent personal organisational skills.
6. A desire to want to grow the company & provide outstanding customer service.
7. Ability to integrate within the existing team & structure.
8. Basic understanding of Microsoft Office, including Word & Excel.
ARLA training will be provided as well as any needed & relevant courses after a successful probation period.
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