Valpak Recruitment Intake Day The Valpak Recruitment Intake Day on 22 nd January 2025 is a great opportunity for you to get to know the team at Valpak and what we do. During the day there will be a range of tasks and assessment activities for a variety of Customer Service roles in our Contact Centre and Supplier Engagement Teams. Our roles vary from understanding complex technical legislation, working with our extensive packaging weights database to advising clients and promoting Valpak’s service offering. If you are not able to attend on the 22 nd January 2025, but are still interested in Valpak we are keen to hear from you The roles at Valpak offer exposure to working with large blue-chip companies and household brands such as Superdry, Sainsbury’s, ASOS, Nando’s, JD Sports, Tesco and Miele. We look for candidates who are enthusiastic and eager to learn, utilising their skills gained from education or employment to date. We believe that your working life should work for you. Part-time work can be a great way to balance your work and personal life, and we are committed to providing our employees with flexible work arrangements. We are happy to consider part-time working for these positions. We are open to a variety of arrangements so if you are interested in working part-time, please indicate your preferred hours in your application. Are you looking to return to work after a career break? We are committed to helping you get back into the workplace. For these roles we can offer coaching and support to help refresh your knowledge and skills. If this is relevant for you, please let us know on your application form. Why Valpak Valpak, a Reconomy company is the leading provider of environmental compliance and sustainability solutions. Our vision is to create a better planet for future generations by putting sustainability at the centre of every business. If you feel that this aligns with your values, we are confident that you could kick start you career with Valpak. Valpak has over 350 employees that work within a friendly and supportive environment that enables individuals to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various working groups and committees to nurture key interests. With social value at the heart of our business ethos, employees are offered time to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year. Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus, the “After Work” social group organises regular gatherings – an opportunity to get to know friendly faces. Our team is passionate, friendly, approachable, and dedicated to the business mission – to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you Requirements What you bring If you are a customer-focused communication expert and a resilient proactive problem solver, then this is the perfect opportunity for you We are looking for candidates with the skills listed below to join our team. Excellent communication skills (written and verbal) Customer-focused mindset Quick grasp of technical information IT literacy Solution-oriented problem-solving ability Collaborative working style Excellent planning, scheduling, and organisational skills Desirable: Full, clean Benefits Training and Benefits You’ll have access to funded external and internal training in Data, Customer Service, Presentation Skills and the Institute of Environmental Management and Assessment (IEMA), as well as access to the catalogue of training available through the Supply Chain Sustainability School. All of this is geared towards enhancing your career and personal development. Hybrid working available, happy to talk flexible working Up to 10% bonus Enhanced holiday scheme (option to buy/sell up to 10 days) and long service awards Critical illness, Life assurance & disability income protection Option to join private medical insurance, subsidised gym membership, and bike to work scheme Contributory pension scheme Wellbeing initiatives and support including Wellbeing App access MyPerks discounts platform