We are a UK-wide Supply Chain & Logistics management recruiter, please visit our website for additional roles across engineering, production, warehouse & transport operations.
Customer Service Advisor Role
Competitive Salary: £25,740 + Benefits Package
Suffolk Location
The role involves providing exceptional customer service as a key member of our client's team, a leading FMCG distributor in the UK. The position is based at their site in Suffolk and will involve working on a Monday to Friday schedule.
This Customer Service Advisor role requires excellent communication skills, attention to detail, and the ability to work effectively under pressure. You will be responsible for handling customer inquiries, resolving issues, and providing accurate information in a timely manner.
If you have experience in customer-facing roles and a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
* Respond to customer inquiries via phone, email, or in-person
* Resolve customer complaints and issues in a professional and courteous manner
* Provide accurate product information and resolve queries related to orders and deliveries
* Work collaboratively with internal teams to ensure seamless customer experiences
What We Offer:
* A competitive salary of £25,740 per annum
* A comprehensive benefits package, including [insert benefits]
* Ongoing training and development opportunities to enhance your skills and career prospects
* A dynamic and supportive work environment with a collaborative team
About Our Client:
Our client is a leading FMCG distributor in the UK, committed to delivering high-quality products and exceptional customer service. They value their employees and offer a range of benefits and opportunities for growth and development.
How to Apply:
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.