We are looking for an analytical and proactive Ecommerce Executive to join the Ecommerce team in Castle Donington.
Mi Hub's mission is simple: uniform solutions made easy. We have great ambitions: to show the world that uniforms can look great, feel great and do great things for the planet. We're proud of our family of brands, their customers and innovations so far, but we're still growing! We need more amazing people who share our values and ambitions to join the next, most exciting, part of our journey.
Mi Hub is a leading provider of high-quality workwear, supplying professionals across healthcare, beauty, and other industries. As we continue to grow our online presence, we are looking for an Ecommerce Executive to support the Ecommerce Manager in the day-to-day operations of our two websites, Alexandra.co.uk and Alexdirect.co.uk, ensuring an optimal shopping experience for our customers.
This is a great opportunity for someone looking to further their career in ecommerce within a dynamic and growing company.
Job Purpose
The purpose of this role is to assist the management and optimisation of our ecommerce websites. The role will support the Ecommerce Manager in maintaining website content, improving the online shopping experience, and analysing performance data to drive growth.
Key Duties and Responsibilities
* Assist in the day-to-day management of the company websites, ensuring products, categories, and promotions are correctly displayed and optimised.
* Upload and update product listings, descriptions, and images to maintain an accurate and engaging online catalogue.
* Support with the execution of ecommerce campaigns, promotions, and email marketing initiatives.
* Monitor website performance, user experience, and customer journey using tools like GA4 and Hotjar to identify areas for improvement.
* Assist in analysing sales, traffic, and conversion data to provide actionable insights and recommendations.
* Support in testing website functionality, identifying bugs, and liaising with the development team to resolve issues.
* Assist with reporting on ecommerce performance, compiling data in Excel to track KPIs.
* Collaborate with internal teams including marketing, customer service, and logistics to ensure seamless ecommerce operations.
* Assist with the management and optimisation of paid advertising and SEO initiatives where required.
Knowledge, Skills and Experience Required
* Previous experience in an ecommerce role, preferably within retail or a related industry.
* Understanding of ecommerce platforms (experience with Magento and Shopify is advantageous).
* Analytical mindset with strong reporting skills and high attention to detail.
* Experience with Google Analytics 4 (GA4) to track and interpret website performance data.
* Proficiency in Excel, with the ability to manipulate and analyse data effectively.
* Knowledge of email marketing platforms such as Mailchimp is beneficial.
* Experience using website analytics and heatmapping tools is an advantage.
* Strong problem-solving skills and the ability to multitask in a fast-paced environment.
* Excellent communication skills and the ability to work collaboratively across teams.
* A proactive and data-driven approach to optimising ecommerce performance.
Working Pattern
* Monday - 09:00 - 17:30
* Tuesday - 09:00 - 17:30
* Thursday - 09:00-17:30
* Friday - 09:00 - 15:00
If you're passionate about ecommerce and looking to develop your career in a fast-paced digital environment, we'd love to hear from you!
Mi Hub is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
If you wish to apply for any of our current positions, please click the apply button below and provide us with your information. We wish you the best of luck!
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