Utilising CAREFLOW (Patient Administration System) E-Track, EPRO, EVOLVE, ClinicMan, ICE and MS Teams to provide an efficient service for patients, staff and visitors, when required.To utilise other software packages, as required, to maintain records for audit directly relevant to the post.Support the smooth running of the Dermatology and Plastic Surgery Department.Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.Demonstrate initiative tact and ensure confidentiality is maintained at all times.To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.