The successful candidate will be a qualified Solicitor with a proven record of managing a case load of housing disrepair claims. The ideal candidate must have at least 1 years experience handling pre and post litigation Housing Disrepair claims, exposure to CRM technologies such as Proclaim would be advantageous.
* Managing a caseload housing disrepair cases previous experience handling such matters would be required
* Maintain client records and contact information, via our CMC.
* Handling clients matters and requests and keeping clients updated from initial enquiry to completion of their matter.
* Liaise with and instruct experts and counsel where necessary
* Dealing with disrepair surveyors, associations, and housing providers such as City Councils.
* Assist in the business development and growth of the department.
* You will possess excellent client service skills refined from experience within a similar environment.
* Having an empathetic nature and displaying a duty of care towards clients, especially those who may be deemed vulnerable and distressed.
* Excellent time management, prompt, and clear communication internally and externally.
Skills & Qualifications
The successful candidate must have:
* At least one year of independent/ case management and litigation experience.
* A background within House Disrepair.
* An efficient and reliable production of results
* Proven track record of successfully handling a caseload of Housing Disrepair matters to a high standard
* Possess excellent communication skills, internal and external, written, and vocal.
* The ability to always maintain professional conduct
* The ability to work independently and as part of a team
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