1. Opportunity to work for a leading financial services business
2. Excellent commission structure
About Our Client
The organisation is a well-established entity in the Financial Services industry, boasting a team of over 500 dedicated professionals. With a national reach, they pride themselves on their quality service and customer-centric approach, making them a leader in their field.
Job Description
3. Manage customer accounts and ensure timely debt repayment
4. Develop and maintain positive relationships with customers
5. Provide excellent customer service, addressing inquiries and resolving issues promptly
6. Work within a team to meet and exceed collection targets
7. Adhere to company policies and industry regulations
8. Proactively identify opportunities to improve collection processes
9. Collaborate with other departments to ensure smooth operations
The Successful Applicant
A successful Collections Advisor should have:
10. Experience in a customer service environment, preferably within the Financial Services industry
11. Excellent communication and interpersonal skills
12. Strong problem-solving abilities
13. Proven track record in debt collection
14. Knowledge of industry regulations and guidelines
What's on Offer
15. Salary £22,308 per annum OTE up to £35,000
16. A supportive and professional work environment
17. Opportunities for professional development and growth
18. Competitive holiday leave
19. Unique opportunity to join a leading company in the Financial Services industry
We encourage all qualified candidates to apply and look forward to welcoming our new Collections Advisor to our team.