About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
An exciting opportunity has become available to join the RNLI as a Regional Business Support Manager covering a period of maternity leave. Leading the Regional Business Support Team function, this role provides critical and everyday support to RNLI Lifesaving teams, ensuring they have all the core functions in place to undertake their lifesaving work.
Some of the benefits
* Salary £34,893 to £41,050 (dependent on experience)
* Flexible working
* 26 days’ annual leave plus Bank Holidays pro rata
* Outstanding pension scheme (contributions of up to 16% of basic salary)
* Life assurance
About the role
You will be responsible for managing and leading our Regional Business Support team Function. A small but essential team providing first line support to our Lifesaving volunteers and staff across the North & East region. Reporting into the Regional Business Lead, you will work closely with the region’s Area Lifesaving Managers, Area Technical Managers, Regional Lifesaving Lead and Regional Technical Lead.
Core activities will include:
* Leading a team of coordinators and administrators including direct line management responsibilities
* Working with Lifesaving Management to establish and inform the work priorities of the team, measuring and managing team performance and KPIs
* Collaborating across the other 5 Regional Business Support teams regarding process and system standardisation and continuous improvement
* Contributing as a member of the Regional Management Team as the lifesaving support subject matter expert.
About you
This management role would suit someone who proactively seeks to drive improvements and understands the importance of effective support systems and procedures. A people person who is not only able to provide consistent leadership to their direct reports but is also able to collaborate with other departments and teams.
Your application should demonstrate:
* Experience of managing support teams in a fast paced, customer service environment engaging with multiple stakeholders
* Strong problem solving and analytical skills for management and coordination of resources
* Proven experience of influencing a team to achieve change
* Experience of working with SAR/emergency services and/or volunteer workforce is desirable.
Living within a commutable distance to the North and East Regional base in Thornaby, Stockton-on-Tees is desirable. Occasional travel and overnight stays across the region and other regional locations will be required as part of the role.
This demanding job requires a skilled individual. In return, you will have the satisfaction of playing a significant role in driving forward the RNLI and contributing to saving lives at sea as part of a regional team. If this sounds appealing, apply now using the button shown.
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