Temporary Customer Service Representative - Glasgow
£13 - £13.50 per hour
3 months
Monday to Friday - full time and occasional Saturdays - rota basis - 37.5 hour working week
Enhanced DBS required
Starting ASAP
Are you personable and have a can-do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable?
Should you have demonstrable experience in a customer service role engaging directly with the public; have been exposed to a fast paced, collaborative team environment, we would like to hear from you.
We have multiple opportunities for Customer Service Representatives to handle the day-to-day processing of visa applications & renewals. This will include but not limited to greeting customers, supporting completion and checking of applications, obtaining biometric data and other documentation. You will need to a follow an established and defined filing and administration process, all guided by a computer-based system.
Engagement with applicants and providing a first class, positive service are key. Similarly, handling customer complaints diplomatically and assertively will be imperative.
An enhanced DBS is required as part of the screening process. A copy of your certificate will need to be provided.
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