Communication and Working Relationships Communicate with Epic on a regular basis to agree test plans and methodologies Liaise between implementation teams, suppliers, and programme leadership (via reports and recurring meetings) to escalate issues and delays Analytical Judgement Ability to analyse/interpret a range of highly complex data in order to define, control and manage outcomes Interpretation of highly complex data models and workflows in order to understand the best approaches to testing Planning and Organisation Manage and own the overall test programme/strategy which will cross all application areas, data conversion and infrastructure readiness and resilience Integrate testing timelines and milestones into the overall project and programme plans and adjust as necessary due to project requirements Physical Skills Advanced key board skills are required, with the additional ability to operate and interact with a number of complex systems at the same time Patient and Client Care Patient contact is incidental Policy and Service development Work with the supplier to define an Issue Tracking Process and select an Issue Tracking System Interprets policies for day to day operational processes Finance, Equipment and other Resources Specification and procurement of testing resources as required within budget limits Prepare and submit Business Cases for new developments that may arise from the Testing strategy People Management and Training The post holder will be required to direct other members of the Programme team to participate in testing and quality assurance. This will involve managing and directing more senior staff during the testing phases Manage staff within the Testing Team. Manage annual/sick leave and taking appropriate action where required Ensure all managed staff receive corporate, mandatory and the appropriate training for the job, including departmental induction and refresher training Information Technology and Administrative Document in full the testing strategy, preparation steps and processes that the organisation will use for future testing during upgrades Ensure all test results and system defects are documented in the appropriate issues repository, to agreed standards, for future reference and tracking outstanding items Research and development Although the Test manager is not required to obtain certification in an Epic application, it is recommended that, at the very least, the post holder attends an Epic Overview of Implementation course Ensure that there is a detailed log of all testing activities (across technical delivery, application delivery, data conversion and interfaces delivery) to support audit Freedom to Act The post holder will work in a highly complex and unstructured multi-disciplinary environment, and be able to act with minimum guidelines and set standards for others