Working within a busy food microbiology laboratory, the purpose of this role is to be a key member of the laboratory management team supporting the overall operation ensuring the laboratory operates to the required ISO 17025 standard in-line with the Eurofins QMS.
This is a full time permanent role working 37.5 hours per week - Monday to Friday 09:00 till 17:00.
To manage the team, including recruitment, rotas, leave, sickness, training and development, mentoring, motivation and disciplinary matters.
Responsible for checking transfer of data relating to samples and results and issuing of test reports and confidentiality of information.
Work closely with the Account Manager and Sample Reception Team to ensure a high-level of customer service.
Manage the team to ensure that in conjunction with the quality team, that EQA, IQC and DPC systems are completed in-line schedule.
Knowledge of Laboratory Quality Manual in order to ensure compliance at all times with the policies, procedures and associated documents which are referred to in the manual.
Ensure complaints and investigations are completed to a high standard and in a timely manner.
Work closely with the quality team to ensure full compliance of all parts of ISO 17025 alongside customer specific requirements.
Represent the laboratory in external audits (regulatory/client audits etc.).
Manage waste through the laboratory ensuring this is minimized.
Manage projects in line with agreed time, budget and quality constraints, ensuring relevant stakeholders are kept informed of progress.
Work closely with Stock Controller to ensure adequate stock levels are available and help source in emergencies.
Support customer requirements and be a key-link to ensure customer requirements are translated within the laboratory.
To have a basic understanding of costing and pricing strategies and assist the business unit manager when required.
Ensure that all work carried out complies with documented procedures for all aspects of laboratory work, that all relevant information concerning samples is recorded, that samples are handled correctly, that worksheets are kept in an orderly manner.
Taking due diligence with respect to the safety of staff and ensuring that adequate safety training and maintenance of working area’s are provided in accordance with Health and Safety at Work (COSHH) requirements.
Help creating a culture of continuous improvement which empowers staff to take ownership of their working environment. Help develop and maintain a continuous improvement philosophy within business.
Understanding of ISO 17025, UKAS, RSA, BEIC, key customer requirements, audit procedures and laboratory methods.
Management experience working in a UKAS accredited laboratory.
Strong knowledge of LIMS and instrument system integration to drive laboratory efficiencies.
Competence in IT, including LIMS, spreadsheets and databases.
Strong management skills of for performance/absence management.
We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
Life Assurance (4 times annual salary).
Company Pension Plan.
Employee Assistance Programme – 24/7 confidential support.
Enhanced Maternity, Paternity and Adoption pay scheme.
Holiday Purchase Scheme.
Free car parking.
Worldwide career opportunities.
Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.
Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us ! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!