About the job Salary: £45,718 to £48,710 per year plus £3,203 car allowance Hours per week: 37 Contract type: Permanent Are you a qualified and experienced professional in food safety and health and safety looking for an exciting opportunity? We are searching for a dynamic officer to join us as a Primary Authority Account Manager You will play a pivotal role in supporting businesses and national regulators by delivering expert advice, guidance, and operational support across food law, and health and safety regulations. You will be part of a highly skilled team, working at the forefront of regulatory excellence. What You'll Do: Lead and Manage Partnerships: You'll be responsible for managing and developing Primary Authority partnerships, ensuring accurate technical and legal advice is delivered, and contributing to the success of businesses across various sectors. Innovate and Grow: You'll actively seek and develop new partnerships and commercial opportunities, helping to grow our traded service business plan. Engage and Influence: Represent our team at national level by participating in and leading working groups, collaborating with key stakeholders and authorities to drive regulatory improvements. Operational Excellence: Manage the Primary Authority database, ensure invoicing is timely, and maintain accurate records in our council systems. Marketing & Promotion: You'll champion our services, identifying new commercial opportunities such as business support, training, and regulatory reviews, helping us expand and strengthen our offering. Please note this role does not attract sponsorship. About you You will build, maintain, and manage Primary Authority partnerships. This includes everything from developing and delivering assured and non-assured advice to creating inspection plans and handling client accounts. You should be comfortable analysing complex business systems, interpreting policies and legislation, and coming up with practical, legally sound solutions that drive meaningful change. Strong written and verbal communication skills are essential, as you'll be building relationships, negotiating, and influencing directors, senior managers, and local authorities on a range of Primary Authority matters. You should also have an understanding of the Primary Authority processes, including enforcement notifications, regulation, and keeping the Primary Authority Register up to date. Lastly, you'll need to have a BSc (Hons) in Environmental Health or an equivalent qualification, along with EHRB Registration to provide food safety, health and safety, and food standards advice. About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce Are you ready to realise the remarkable and help us deliver our vision? Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel