Job Description
Venesky-Brown's client, a public sector organisation in Dundee, is currently looking to recruit a Network Service Product Engineer on a permanent basis on a salary of £46,485-£55,295/annum. This role is flexible working with no official office attendance required.
Responsibilities:
1. Produce outline system designs and specifications, and overall architectures, topologies, configuration databases and design documentation of networks and networking technology within the organisation.
2. Provide advice, assistance and leadership associated with the planning, design and improvement of service and component availability, including the investigation of all breaches of availability targets and service non-availability, with the instigation of remedial activities. Plan arrangements for disaster recovery together with supporting processes and manages the testing of such plans.
3. Draft and maintain policy, standards and procedures for service component capacity management.
4. Ensure that service delivery meets agreed service levels. Create and maintain a catalogue of available services.
5. Draft and maintain procedures and documentation for network support. Make a significant contribution to the investigation, diagnosis and resolution of network problems. Ensure that all requests for support are dealt with according to set standards and procedures.
6. Maintain an in-depth knowledge of...