Job summary Derwentside Hospice Care Foundation or Willow Burn Hospice as we are known locally - is currently seeking a Deputy Head of Clinical Services to join our dedicated clinical team. We are an independent charity delivering palliative and end of life care services to adults and their families across Derwentside and County Durham. To provide support to and deputise for the Head of Clinical Services (HoCS) through providing day to day management functions and direct support to clinical delivery. Main duties of the job Perform job role as per RGN job description for 1 x 12.5 hour shift per week. Production and management of the completed work duty rota including sickness and holiday cover. Undertake HCA Annual appraisals and 121s. Undertake staff return to work interviews and sickness reviews. Monitor Clinical Link roles TOTM/Resource centre updates. Support staff in positive decision making/solving problems. Undertake allocated clinical audits. Support CQC compliance and standards monitoring. Support the production of reports (e.g. CQC/ICB/Other relevant bodies). Support the development and review of relevant clinical polices. Support to manage electronic records (eg EMAR, S1, etc) Support in identifying and leading staff in the development of initiatives e.g. EMAR, SIRMS, EPR, etc. Support the recruitment of clinical staff. To deputise for the Head of Clinical Services including attendance at relevant meetings, if required. Other reasonable duties commensurate within the role at the discretion of the Head of Clinical Services and other members of the Senior Management Team. About us Our Mission To deliver hospice care of the highest standard to our patients and those important to them now and in the future. Our Vision We are part of a community where we treasure lives and everyone is supported to live well and die well. Our Values Caring, Aspiring, Responsible, Empowering Our values are at the heart of every thing we do; anyone who works for or represents the Hospice, in any capacity, is expected to uphold and demonstrate our core values, contribute positively towards achieving our goal and strive to fulfil our mission within our charitable objectives. Willow Burn Hospice is an inspiring, friendly and rewarding place to work and from your first day with us you will be truly making a difference. Date posted 27 January 2025 Pay scheme Other Salary £20.58 an hour Contract Permanent Working pattern Part-time Reference number B0635-25-0001 Job locations Willow Burn Hospice Howden Bank Lanchester Durham DH7 0QS Job description Job responsibilities Perform job role as per RGN job description (see attached) for 1 x 12.5 hour shift per week. Production and management of the completed work duty rota including sickness and holiday cover. Undertake HCA Annual appraisals and 121s. Undertake staff return to work interviews and sickness reviews. Monitor Clinical Link roles TOTM/Resource centre updates. Support staff in positive decision making/solving problems. Undertake allocated clinical audits. Support CQC compliance and standards monitoring. Support the production of reports (e.g. CQC/ICB/Other relevant bodies). Support the development and review of relevant clinical polices. Support to manage electronic records (eg EMAR, S1, etc) Support in identifying and leading staff in the development of initiatives e.g. EMAR, SIRMS, EPR, etc. Support the recruitment of clinical staff. To deputise for the Head of Clinical Services including attendance at relevant meetings, if required. Other reasonable duties commensurate within the role at the discretion of the Head of Clinical Services and other members of the Senior Management Team. Job description Job responsibilities Perform job role as per RGN job description (see attached) for 1 x 12.5 hour shift per week. Production and management of the completed work duty rota including sickness and holiday cover. Undertake HCA Annual appraisals and 121s. Undertake staff return to work interviews and sickness reviews. Monitor Clinical Link roles TOTM/Resource centre updates. Support staff in positive decision making/solving problems. Undertake allocated clinical audits. Support CQC compliance and standards monitoring. Support the production of reports (e.g. CQC/ICB/Other relevant bodies). Support the development and review of relevant clinical polices. Support to manage electronic records (eg EMAR, S1, etc) Support in identifying and leading staff in the development of initiatives e.g. EMAR, SIRMS, EPR, etc. Support the recruitment of clinical staff. To deputise for the Head of Clinical Services including attendance at relevant meetings, if required. Other reasonable duties commensurate within the role at the discretion of the Head of Clinical Services and other members of the Senior Management Team. Person Specification Skills/Abilities Essential Excellent leadership skills. Ability to support the development of electronic records. Desirable Experience of contributing to the development of governance framework. Ability to interpret data at strategic and operational level. Knowledge of recruitment and HR issues. Qualifications Essential RGN qualification. Membership with a relevant professional body. Specialist Palliative Care Qualification (or willing to work towards). Desirable Advanced communications skills. Leadership/ management qualifications at Degree or Masters levels ( or willing to work towards). Experience Essential Knowledge of current health/social care/voluntary sector issues relevant to palliative care. Specialist Palliative Care/End of Life Care knowledge. Experienced at developing, agreeing and implementing effective clinical policies. Excellent written and presentation skills. Evidence of delivering quality improvement in previous roles. Demonstrable diplomacy and delegation skills. Clear understanding of legal and governance responsibilities relating to clinical service delivery. Desirable Voluntary sector experience Experience working in Primary Care Experience of contributing to the development of governance framework Working with board members and at Board level. Experience of budget and resource management. Proven ability to work in a multiprofessional team/framework. Experienced at initiating and managing change effectively. Experience of building personal and professional credibility with boards, senior management teams, staff (including volunteers), external agencies and partners. Person Specification Skills/Abilities Essential Excellent leadership skills. Ability to support the development of electronic records. Desirable Experience of contributing to the development of governance framework. Ability to interpret data at strategic and operational level. Knowledge of recruitment and HR issues. Qualifications Essential RGN qualification. Membership with a relevant professional body. Specialist Palliative Care Qualification (or willing to work towards). Desirable Advanced communications skills. Leadership/ management qualifications at Degree or Masters levels ( or willing to work towards). Experience Essential Knowledge of current health/social care/voluntary sector issues relevant to palliative care. Specialist Palliative Care/End of Life Care knowledge. Experienced at developing, agreeing and implementing effective clinical policies. Excellent written and presentation skills. Evidence of delivering quality improvement in previous roles. Demonstrable diplomacy and delegation skills. Clear understanding of legal and governance responsibilities relating to clinical service delivery. Desirable Voluntary sector experience Experience working in Primary Care Experience of contributing to the development of governance framework Working with board members and at Board level. Experience of budget and resource management. Proven ability to work in a multiprofessional team/framework. Experienced at initiating and managing change effectively. Experience of building personal and professional credibility with boards, senior management teams, staff (including volunteers), external agencies and partners. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Derwentside Hospice Care Foundation Address Willow Burn Hospice Howden Bank Lanchester Durham DH7 0QS Employer's website https://willowburnhospice.org.uk/ (Opens in a new tab)