Main duties of the role include: *Provide senior administrative assistance to Cluster and Service Leads, as and when required. *Provide administrative and operational support to Services within the Cluster *Support the governance and compliance reporting required across the Cluster *Maintain files/records/databases and any relevant documentation and disseminate appropriately. *Answer telephone/emails and deal with enquiries as appropriate *Be required to demonstrate initiative, problem solve and make decisions without reference on a regular basis *Assist the services you work within cluster wide process development and project-management *Administer day to day information systems, statistics, and productivity data. *Ensure suitable communications systems are in place to support staff cluster wide. *To support the teams with daily administration tasks as required. *At all times ensure the provision of a professional and high-quality service. *To assist and fully participate in and take responsibility for all clerical and administrative aspects of the office. *To process and record referrals and enquiries for the Cluster. *Maintain all paper and software-based information, administrative systems, and office procedures. *The role will involve direct line management of admin staff -- e.g. inductions, appraisals, and day to day oversite of work. *The post holder must be willing to be flexible and to continually review operating procedures to ensure best use of time and resources. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.