Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Bespoke Stock Administrator on a full-time permanent basis Culture and Environment Join a dynamic and welcoming team in an inspiring, collaborative environment. Our client is dedicated to supporting your success by providing comprehensive training, ensuring you have the skills and knowledge to excel in your new role. The workspace is a cutting-edge, contemporary setting, featuring iconic interior design that delivers a true "wow" factor Personality The ideal candidate should be personable and professional. They should be flexible and adaptable, understanding what to prioritise. You will be working within the Customer Service Team, offering full administration support in the Bespoke Department. Assisting the Bespoke Stock Co-ordinator and supporting the wider Customer Service Department. Reward Monday to Friday Full training provided 23 days holiday plus an option to buy or sell up to 5 extra days per year Free parking Competitive contributory pension scheme Health cash plan Share save scheme Discounts on products and services Job Role: Dealing with the customer back orders Raising works orders across multiple warehouses using Sage system Liaising with the Customer Service team on outstanding orders/stock issues Completing the works order and transferring of stock on Sage to location Printing work instructions (bespoke design form) into the rework warehouse Liaising with main warehouse to arrange movement of goods to the factory in Scotland and email the rework instructions to that warehouse Working alongside the Bespoke Stock Co-ordinator to cover and support on all duties Raising works orders for stock lines to rework in house complete and transfer stocks on Sage system Liaising with the Technical department on reworking existing products and set up the rework instructions required Working on the non-stocked lines report reviewing Customers Back Orders and raise works orders for these products Liaising with the purchasing and supply chain departments Closely working with IT department setting up process and document process of reworking of stock Attending meetings to capture requirements for rework process and communicate the procedure to wider administration teams Dealing with any queries relating to reworks and resolve any issues Skills and experience Required to work equally well in a team as well Ability to manage own work load and effectively manage their own time Must be extremely accurate and efficient at all times They should have initiative but also be able to closely follow instruction Have good problem-solving skills and should be extremely analytical Have strong knowledge of Word, outlook, Excel and Sage Purchasing or stock control experience would be advantageous but not essential Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.