Provide care to individuals with a variety of mental health conditions, building therapeutic relationships. Manage the specific symptoms of mental illness, de-escalation and helping patients overcome challenges. Liaising with doctors, social workers and other professionals. Interacting with patients' families and caregivers, offering advice and information on patients' conditions. Prepare and maintain patient records, producing care plans and risk assessments. To provide high-quality, evidence-based nursing care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Lead a staff team, including HCA's, throughout the patient conveyance or therapeutic observational service. Ensure you have adequate handover of the patient's details, including the risk history and current presentation, from the Clinical Logistics Manager or health care professional responsible for the patient at the collection address. To provide crisis intervention to patients experiencing mental health difficulties during conveyance or therapeutic observational service. The ideal candidate is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all appropriate training, meetings, and reviews. To maintain a professional attitude, approach, and response to the continuation of good working relationships between staff and patients throughout the transfer. Report accidents, complaints, and untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time as instructed by the Clinical Logistic Manager, and dress in line with the company uniform policy. Responsible for any other tasks deemed reasonable by the management team for the smooth running of the company. To assist the Operations Manager/Rota Manager in ensuring all staff follow agreed policies and procedures detailed by Prometheus. Essential Criteria: Current Valid NMC Pin Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS or on the update service. Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.